At Jaipur Hospitality, our foremost priority is the comfort and satisfaction of our esteemed guests. We understand that travel plans may evolve, and thus, our Refund Policy has been designed with elegance, fairness, and transparency in mind. This policy ensures that any cancellations or modifications are managed with the same care and attention you experience during your stay with us.

Our Commitment to You

We believe every guest deserves peace of mind when reserving their stay. Our commitments include:

• Providing absolute clarity regarding cancellation and refund eligibility at the time of booking.
• Ensuring that all eligible refunds are processed promptly and securely, typically within 7–14 business days.
• Extending the option of booking modifications wherever possible, so your travel dreams remain uninterrupted.
• Delivering courteous assistance throughout the cancellation or amendment process.

Cancellation Guidelines

• 7 days or more prior to arrival: A full refund will be graciously extended.
• 3–6 days prior to arrival: A partial refund of 50% of the booking value will be offered.
• Within 48 hours of arrival or no-shows: Regrettably, the booking will be non-refundable.

Early Departures

Should you choose to shorten your stay, refunds, if applicable, will be extended in accordance with the individual property’s policy.

Non-Refundable Offers

Specially curated promotional packages or privileged rates may carry a non-refundable clause. These offers are designed with exclusivity and, as such, remain non-refundable regardless of cancellation timing.

Exceptional Circumstances

In rare cases of medical emergencies, travel restrictions, or unforeseen natural events, management may consider refund exceptions, subject to supporting documentation and approval.

Amendments & Flexibility

We take pride in offering flexibility whenever possible. Guests may request date modifications, subject to availability and applicable rate differences.

Refund Timelines

Refunds are generally completed within 7–14 working days. Variations may occur depending on the policies of banks or payment gateways, but rest assured, we shall keep you informed at every stage.

Personalized Assistance

Our dedicated guest relations team remains at your service for any queries or clarifications regarding this policy. Please contact us, and we will be delighted to assist you with the same warmth and courtesy that define our hospitality.